Affiliate Agreement

Thank you for considering the Elite Equine affiliate program. Our affiliates are very important to us. This agreement is designed with you in mind, as well as protecting you, Elite Equine, and our customers. Please read thoroughly. If you have any questions, please contact us at info@eliteequinesa.com.

This agreement describes the terms and conditions for participation in the Elite Equine affiliate program. In this agreement, the term Affiliate  refers to you (the applicant). In this agreement, “Elite Equine” refers to Elite Equine SA, with whom you are entering this agreement. By applying to the Elite Equine affiliate program, you are confirmingthat you have read the agreement and agree to the terms and conditions.

Commissions will only be paid on sales that are made when the customer clicks through qualified, correctly structured Affiliate links. Properly coded links are the sole responsibility of the affiliate. Commissions can be viewed on the Affiliate Dashboard.

Affiliate will receive a commission for each unit sold. They will continue to accumulate commissions for each paid transaction by the customer for as long as the customer clicks through qualified, correctly structured Affiliate links.

An Affiliate can expect a payment in the next calendar month. Payments can be expected every 30 days. Payment processing can take up to 30 days. Payments will be paid out via EFT.

In the event a customer requests a refund for a transaction for which the Affiliate has earned commissions, any commissions earned on the refund amount will not be deducted from the Affiliate’s balance.

Affiliates are permitted to use the Elite Equine brand and marketing resources available in the Affiliates section of the Elite Equine application. Logos and other assets cannot be modified. The Affiliate does not gain any trademark, copyright, or any other rights to these materials.

The Affiliate will never imply that they are acting on behalf of Elite Equine and will never advertise Elite Equine products directly. The Affiliate will never bid for advertisements that compete with Elite Equine.

The Affiliate will never represent themselves, Elite Equine, or their relationship with Elite Equine in a false or misleading way.

The Affiliate will not engage in the distribution of an unsolicited bulk email (spam) mentioning or referencing Elite Equine.

Either party has the right to terminate the agreement immediately without prior notice.

If the Affiliate terminates the agreement, no further commissions from Elite Equine will be paid for any past or future customer transactions.

We may modify any of the terms and conditions within this Agreement at any time and at our sole discretion. These modifications may include, but not limited to changes in the scope of available commissions, commission schedules, payment procedures and Affiliate Program rules.

1. Detailed description of goods and/or services
Elite Equine is a business in the retail industry that offers equine supplements.

2. Delivery policy
Subject to availability and receipt of payment, requests will be processed within 1 day and delivery confirmed by way of an invoice.
(for e.g. booking number / booking voucher etc. and must mention the use of courier and/or postal services and associated costs, if applicable.)

3. Export restriction (Optional)
The offering on this website is available to South African clients only.

4. Return and Refunds policy
The provision of goods and services by Elite Equine is subject to availability. In cases of unavailability, Elite Equine will refund the client in full within 30 days. Cancellation of orders by the client will attract a 10% administration fee.
(If appropriate – provide details of your policy regarding damaged goods. Also mention guarantees, warranties, etc.)

5. Customer Privacy policy
Elite Equine shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal
information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569.

6. Payment options accepted
Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the Elite Equine bank account, the details of which will be provided on request.

7. Card acquiring and security
Card transactions will be acquired for Elite Equine via PayGate (Pty) Ltd who are the approved payment gateway for all South African
Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

8. Customer details separate from card details
Customer details will be stored by Elite Equine separately from card details which are entered by the client on DPO PayGate’s secure site. For more detail on DPO PayGate refer to www.paygate.co.za.

9. Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is
South African Rand (ZAR).

10. Responsibility
Elite Equine takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website,
customer service and support, dispute resolution and delivery of goods.

11. Country of domicile
This website is governed by the laws of South Africa and Elite Equine chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, listed at point number 14.

12. Variation
Elite Equine may, in its sole discretion, change this agreement or any part thereof at any time without notice.

13. Company information
This website is run by Elite Equine (PTY) LTD (sole trader / private company / close corporation) based in South Africa trading as
Elite Equine and with registration number 2017/539795/07 and JH Nieuwoudt (Director(s)/Member(s)/Owner(s)).

14. (Your Company) contact details
Company Physical Address: 556 Portersdale, Zastron, South Africa, 9950

Email: info@eliteequinesa.com
Telephone: 083 651 4409